--- title: Richiesta post-vendita description: "Richiesta post-vendita " image: https://blog.nastechsolar.com/hubfs/Imported_Blog_Media/653a2f4e7bb9bb116f30326b_dyness-Mar-26-2024-04-18-23-1178-PM.png --- [Skip to content](https://blog.nastechsolar.com/en/it/warranty-step-2#main-content) [![Home of Clean Energy](https://blog.nastechsolar.com/hs-fs/hubfs/Nastech%20logo-1.png?width=410&height=139&name=Nastech%20logo-1.png)](https://nastechsolar.com) - [Contact Us](https://blog.nastechsolar.com/contact-us) - [News](https://blog.nastechsolar.com/en) Open main navigation Close main navigation - [Contact Us](https://blog.nastechsolar.com/contact-us) - [News](https://blog.nastechsolar.com/en) - [Go Back to > Nastechsolar](https://nastechsolar.com) [Go Back to > Nastechsolar](https://nastechsolar.com) [All posts](https://blog.nastechsolar.com/en/all) March 26, 2024 # Richiesta post-vendita By  [Xi'an Dyness Digital Energy Technology Co., 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responsabile del futuro più sicuro ed ecologico possibile per voi e la vostra famiglia ## Fase 2 -Conferma delle informazioni sull'utente finalee sull'installatore **Tipo di cliente** Installatore Utente finale Altri **Data della richiesta** ### Informazioni di contatto **Nome completo** **Telefono** **Paese** Selezionare il paeseAfghanistanAkrotiriAlbaniaAlgeriaSamoa AmericaneAndorraAngolaAnguillaAntartideAntigua e BarbudaArgentinaArmeniaArubaIsole Ashmore e CartierAustraliaAustriaAzerbaigianBahamasBahrainBangladeshBarbadosBassas da IndiaBielorussiaBelgioBelizeBeninBermudaBhutanBoliviaBosnia ed ErzegovinaBotswanaIsola di BouvetBrasileTerritorio britannico dell'Oceano IndianoIsole Vergini britannicheBruneiBulgariaBurkina FasoBirmaniaBurundiCambogiaCamerunCanadaCapo VerdeIsole CaymanRepubblica CentrafricanaChadCileCinaIsola di NataleIsola di ClippertonIsole Cocos (Keeling)ColombiaComoreCongoRepubblica Democratica del CongoRepubblica delle Isole CookIsole del Mar dei CoralliCosta RicaCosta d'AvorioCroaziaCubaCiproRepubblica CecaDanimarcaDhekeliaGibutiDominicaRepubblica DominicanaEcuadorEgittoEl SalvadorGuinea EquatorialeEritreaEstoniaEtiopiaIsola EuropaIsole Falkland (Islas Malvinas)Isole FaroeFigiFinlandiaFranciaGuiana francesePolinesia franceseTerre australi e antartiche francesiGabonGambiaStriscia di GazaGeorgiaGermaniaGhanaGibilterraIsole GloriosoGreciaGroenlandiaGrenadaGuadalupaGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiIsola Heard e Isole McDonaldSanta Sede (Città del Vaticano)HondurasHong KongUngheriaIslandaIndiaIndonesiaIranIraqIrlandaIsola di ManIsraeleItaliaGiamaicaJan MayenGiapponeMagliaGiordaniaIsola di Juan de NovaKazakistanKenyaKiribatiCorea del NordCorea del SudKuwaitKirghizistanLaosLettoniaLibanoLesothoLiberiaLibiaLiechtensteinLituaniaLussemburgoMacaoMacedoniaMadagascarMalawiMalesiaMaldiveMaliMaltaIsole MarshallMartinicaMauritaniaMauritiusMayotteMessicoMicronesiaMoldaviaMonacoMongoliaMontenegroMontserratMaroccoMozambicoNamibiaNauruIsola di NavassaNepalPaesi BassiAntille OlandesiNuova CaledoniaNuova ZelandaNicaraguaNigerNigeriaNiueIsola di NorfolkIsole Marianne SettentrionaliNorvegiaOmanPakistanPalauPanamaPapua Nuova GuineaIsole ParacelParaguayPerùFilippineIsole PitcairnPoloniaPortogalloPorto RicoQatarRiunioneRomaniaRussiaRuandaSant'ElenaSaint Kitts e NevisSanta LuciaSaint-Pierre e MiquelonSaint Vincent e GrenadineSamoaSan MarinoSão Tomé e PrincipeArabia SauditaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovacchiaSloveniaIsole SalomoneSomaliaSudafricaGeorgia del Sud e Isole Sandwich del SudSpagnaIsole SpratlySri LankaSudanSurinameSvalbardSwazilandSveziaSvizzeraSiriaTaiwanTagikistanTanzaniaThailandiaTimor EstTogoTokelauTongaTrinidad e TobagoIsola di TromelinTunisiaTurchiaTurkmenistanIsole Turks e CaicosTuvaluUgandaUcrainaEmirati Arabi UnitiRegno UnitoStati UnitiUruguayUzbekistanVanuatuVenezuelaVietnamIsole VerginiIsola di WakeWallis e FutunaCisgiordaniaSahara occidentaleYemenZambiaZimbabwe **Provincia** Email Indirizzo **Nome dell'azienda installatrice** **Nome della società di distribuzione** Assicuratevi che tutte le informazioni siano corrette in modo da potervi contattare per risolvere i vostri problemi. ## Fase 3 -Conferma delle informazioni sul prodotto **Tipo di batteria** SelezionareB4850B3B48100B4850CB3CB51100CA48100BX48100BX51100Powerbox serie FPowerbox ProPowerDepot H5PowerDepot H5BPowercube B3Deposito di potenza H5BDeposito di energia H5APowerRack LV1 B4850PowerRack LV2 B3PowerRack LV4 B51100Tower Serie TPowerRack HV1 HV4850PowerRack HV2 HV4875PowerRack HV4 HV51100RV12200RV12100B12M1VB48500VB48100Altri **Numero di batterie del sistema** **Batteria S.N** ### Conferma delle informazioni sull'installazione del prodotto **Data di installazione** **Marca dell'inverter** **Data di acquisto** **Modello di inverter** **Periodo di garanzia** **Numero di inverter utilizzati nel sistema** [Un'e-mail con un clic](mailto:service@dyness-tech.com) Caricamento della prova di stampa/ Caricamento dell'immagine della fattura Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. ## Fase 4 -Conferma delle informazioni sui guasti del prodotto Gentile cliente, siamo lieti di aiutarla a risolvere il problema! Grazie mille per la sua pazienza e il suo feedback, faremo del nostro meglio per migliorare la sua esperienza d'uso！ **Guasto principale del sistema Battey** SelezionareConfigurazione della batteria e dell'inverterProblema di comunicazioneProblema di carica e scaricaLa batteria non può accendersi/spegnersiSOC anormaleSpia luminosa anomalaRichiesta di garanziaAltri **Descrizione dettagliata del guasto** In caso di emergenza si può scegliere di chiamare il numero +86 400 666 0655 o inviare un'e-mail a: service@dyness -tech .com Immagine 1 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Immagine 2 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Immagine 3 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Immagine 4 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Immagine 5 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Immagine 6 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Immagine 7 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Immagine 8 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Immagine 9 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Immagine 10 Caricare il file Caricamento... fileuploaded.jpg Caricamento fallito. La dimensione massima dei file è di 10 MB. Nota: 1. Ogni immagine deve avere una dimensione inferiore a 3 MB 2. Caricare fino a 10 immagini. Caricare fino a 10 immagini 3. Fino a 3 video, ogni video deve avere una dimensione inferiore a 100 MB. 4. Si prega di caricare immagini che includano il collegamento del sistema, mostrando il collegamento del cavo. Messaggio fallito: significa che le informazioni inserite sono state inviate con successo almeno una volta; se si desidera modificarle, rinnovare e inviare nuovamente. Grazie! Il vostro invio è stato ricevuto! Oops! Qualcosa è andato storto durante l'invio del modulo. DE Tedesco ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png?width=36&name=64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png) 0031 10 30 717 52-3 ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png?width=31&name=64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png) DEservice@dyness-tech.com CS Ceca ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png?width=36&name=64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png) 0031 10 30 717 52 -4 ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png?width=31&name=64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png) CZservice@dyness-tech.com DE Spagnolo ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png?width=36&name=64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png) 0031 10 30 717 52 -5 ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png?width=31&name=64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png) ESservice@dyness-tech.com IT Inglese ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png?width=36&name=64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png) 0031 10 30 717 52 -1 ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png?width=31&name=64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png) service@dyness-tech.com IT Italiano ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png?width=36&name=64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png) 0031 10 30 717 52 -2 ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png?width=31&name=64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png) ITservice@dyness-tech.com ## Fase 2 -Conferma delle informazioni sull'utente finalee sull'installatore **Tipo di cliente** Installatore Utente finale Altri **Data della richiesta** ### Informazioni di contatto **Nome completo** **Telefono** **Paese** Selezionare il paeseAfghanistanAkrotiriAlbaniaAlgeriaSamoa AmericaneAndorraAngolaAnguillaAntartideAntigua e BarbudaArgentinaArmeniaArubaIsole Ashmore e CartierAustraliaAustriaAzerbaigianBahamasBahrainBangladeshBarbadosBassas da IndiaBielorussiaBelgioBelizeBeninBermudaBhutanBoliviaBosnia ed ErzegovinaBotswanaIsola di BouvetBrasileTerritorio britannico dell'Oceano IndianoIsole Vergini britannicheBruneiBulgariaBurkina FasoBirmaniaBurundiCambogiaCamerunCanadaCapo VerdeIsole CaymanRepubblica CentrafricanaChadCileCinaIsola di NataleIsola di ClippertonIsole Cocos (Keeling)ColombiaComoreCongoRepubblica Democratica del CongoRepubblica delle Isole CookIsole del Mar dei CoralliCosta RicaCosta d'AvorioCroaziaCubaCiproRepubblica CecaDanimarcaDhekeliaGibutiDominicaRepubblica DominicanaEcuadorEgittoEl SalvadorGuinea EquatorialeEritreaEstoniaEtiopiaIsola EuropaIsole Falkland (Islas Malvinas)Isole FaroeFigiFinlandiaFranciaGuiana francesePolinesia franceseTerre australi e antartiche francesiGabonGambiaStriscia di GazaGeorgiaGermaniaGhanaGibilterraIsole GloriosoGreciaGroenlandiaGrenadaGuadalupaGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiIsola Heard e Isole McDonaldSanta Sede (Città del Vaticano)HondurasHong KongUngheriaIslandaIndiaIndonesiaIranIraqIrlandaIsola di ManIsraeleItaliaGiamaicaJan MayenGiapponeMagliaGiordaniaIsola di Juan de NovaKazakistanKenyaKiribatiCorea del NordCorea del SudKuwaitKirghizistanLaosLettoniaLibanoLesothoLiberiaLibiaLiechtensteinLituaniaLussemburgoMacaoMacedoniaMadagascarMalawiMalesiaMaldiveMaliMaltaIsole MarshallMartinicaMauritaniaMauritiusMayotteMessicoMicronesiaMoldaviaMonacoMongoliaMontenegroMontserratMaroccoMozambicoNamibiaNauruIsola di NavassaNepalPaesi BassiAntille OlandesiNuova CaledoniaNuova ZelandaNicaraguaNigerNigeriaNiueIsola di NorfolkIsole Marianne SettentrionaliNorvegiaOmanPakistanPalauPanamaPapua Nuova GuineaIsole ParacelParaguayPerùFilippineIsole PitcairnPoloniaPortogalloPorto RicoQatarRiunioneRomaniaRussiaRuandaSant'ElenaSaint Kitts e NevisSanta LuciaSaint-Pierre e MiquelonSaint Vincent e GrenadineSamoaSan MarinoSão Tomé e PrincipeArabia SauditaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovacchiaSloveniaIsole SalomoneSomaliaSudafricaGeorgia del Sud e Isole Sandwich del SudSpagnaIsole SpratlySri LankaSudanSurinameSvalbardSwazilandSveziaSvizzeraSiriaTaiwanTagikistanTanzaniaThailandiaTimor EstTogoTokelauTongaTrinidad e TobagoIsola di TromelinTunisiaTurchiaTurkmenistanIsole Turks e CaicosTuvaluUgandaUcrainaEmirati Arabi UnitiRegno UnitoStati UnitiUruguayUzbekistanVanuatuVenezuelaVietnamIsole VerginiIsola di WakeWallis e FutunaCisgiordaniaSahara occidentaleYemenZambiaZimbabwe **Provincia** Email Indirizzo **Nome dell'azienda installatrice** **Nome della società di distribuzione** Assicuratevi che tutte le informazioni siano corrette in modo da potervi contattare per risolvere i vostri problemi. Grazie! Il vostro invio è stato ricevuto! Oops! Qualcosa è andato storto durante l'invio del modulo. ## Fase 3 -Conferma delle informazioni sul prodotto **Tipo di batteria** SelezionareB4850B3B48100B4850CB3CB51100CA48100BX48100BX51100Powerbox serie FPowerbox ProPowerDepot H5PowerDepot H5BPowercube B3Deposito di potenza H5BDeposito di energia H5APowerRack LV1 B4850PowerRack LV2 B3PowerRack LV4 B51100Tower Serie TPowerRack HV1 HV4850PowerRack HV2 HV4875PowerRack HV4 HV51100RV12200RV12100B12M1VB48500VB48100Altri **Numero di batterie del sistema** **Batteria S.N** ### Conferma delle informazioni sull'installazione del prodotto **Data di installazione** **Marca dell'inverter** **Data di acquisto** **Modello di inverter** **Periodo di garanzia** **Numero di inverter utilizzati nel sistema** [Un'e-mail con un clic](mailto:service@dyness-tech.com) Grazie! Il vostro invio è stato ricevuto! Oops! Qualcosa è andato storto durante l'invio del modulo. DE Tedesco 0031 10 30 717 52-3 DEservice@dyness-tech.com CS Ceca 0031 10 30 717 52 -4 CZservice@dyness-tech.com DE Spagnolo 0031 10 30 717 52 -5 ESservice@dyness-tech.com IT Inglese 0031 10 30 717 52 -1 service@dyness-tech.com IT Italiano 0031 10 30 717 52 -2 ITservice@dyness-tech.com CIRCA [Chi siamo](https://blog.nastechsolar.com/it/a/about-us?hsLang=en) [Offerte di lavoro](https://blog.nastechsolar.com/it/a/jobs?hsLang=en) [Notizie](https://blog.nastechsolar.com/it/a/news?hsLang=en) PRODOTTI [Articoli popolari](http://dyness.com/products) [Casa ESS](http://dyness.com/products#Home-Energy-Storage-System-div) [SSE commerciale](http://dyness.com/products#Commercial-Energy-Storage-Systems-div) [Batterie per camper](http://dyness.com/products#RV-Batteries-div) [Inverter](https://www.dyness.com/it/products/dyne-1p-a-inverter-low-voltage-lithium-ion-battery) Soluzioni [Casi residenziali](https://blog.nastechsolar.com/it/cases?hsLang=en) [Casi commerciali](https://blog.nastechsolar.com/it/commercial-cases?hsLang=en) [Altri casi di ESS](https://blog.nastechsolar.com/it/other-ess-cases?hsLang=en) Servizio [Centro self service](https://service.dyness.com/) [Firma per la garanzia](https://blog.nastechsolar.com/it/sign?hsLang=en) [Download](https://blog.nastechsolar.com/it/download?hsLang=en) [Video di formazione](https://blog.nastechsolar.com/it/training-video?hsLang=en) [DOMANDE E RISPOSTE](https://blog.nastechsolar.com/it/qa?hsLang=en) Contatto [Contattateci](https://blog.nastechsolar.com/it/contact?hsLang=en) [Collaborazione](https://blog.nastechsolar.com/it/collaboration?hsLang=en) ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png?width=19&height=16&name=64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-04-18-03-2221-PM.png) Email: vendite@dyness-tech.com ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png?width=19&height=16&name=64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-04-18-13-9562-PM.png) Vendite tel: +86 400 666 0655 Assistenza tel: +31 10 30 717 52 ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa183f9cb6f972637e5c_Dyness%20contact%20icons-02-Mar-26-2024-04-18-13-2920-PM.png?width=19&height=16&name=64bcaa183f9cb6f972637e5c_Dyness%20contact%20icons-02-Mar-26-2024-04-18-13-2920-PM.png) Indirizzo: Impianto 5, n. 688 Liupu Road, Guoxiang Street, zona di sviluppo economico di Wuzhong SCOPRIRE LA PROPRIA NATURA [![](https://blog.nastechsolar.com/hubfs/Imported_Blog_Media/6458c860aa2910ecc0e87c06_linkedin-Mar-26-2024-04-18-19-9669-PM.svg)](https://www.linkedin.com/company/13435980/admin/) [![](https://blog.nastechsolar.com/hubfs/Imported_Blog_Media/6458c872c9ae313e17d30f5a_fb-Mar-26-2024-04-18-17-9989-PM.svg)](https://www.facebook.com/Dynessess) [![](https://blog.nastechsolar.com/hubfs/Imported_Blog_Media/6458c8822608d1fe86b913ec_twitter-Mar-26-2024-04-18-25-2957-PM.svg)](https://twitter.com/DynessESS) [![](https://blog.nastechsolar.com/hubfs/Imported_Blog_Media/6458c895fd29e14b935f300c_yt-Mar-26-2024-04-18-11-5451-PM.svg)](https://www.youtube.com/c/DynessBattery) [![](https://blog.nastechsolar.com/hubfs/Imported_Blog_Media/6458c8a1fa9cca80e592ca92_instagram-Mar-26-2024-04-18-22-7221-PM.svg)](https://www.instagram.com/dynessess/) Copyright © 2024 Dyness Digital Energy Technology Co.,LTD. 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