--- title: DOMANDE E RISPOSTE description: "DOMANDE E RISPOSTE Cas" image: https://blog.nastechsolar.com/hubfs/Imported_Blog_Media/653a2f4e7bb9bb116f30326b_dyness-Mar-26-2024-12-35-10-7046-PM.png --- [Skip to content](https://blog.nastechsolar.com/en/it/qa#main-content) [![Home of Clean Energy](https://blog.nastechsolar.com/hs-fs/hubfs/Nastech%20logo-1.png?width=410&height=139&name=Nastech%20logo-1.png)](https://nastechsolar.com) - [Contact Us](https://blog.nastechsolar.com/contact-us) - [News](https://blog.nastechsolar.com/en) Open main navigation Close main navigation - [Contact Us](https://blog.nastechsolar.com/contact-us) - [News](https://blog.nastechsolar.com/en) - [Go Back to > Nastechsolar](https://nastechsolar.com) [Go Back to > Nastechsolar](https://nastechsolar.com) [All posts](https://blog.nastechsolar.com/en/all) March 26, 2024 # DOMANDE E RISPOSTE By  [Xi'an Dyness Digital Energy Technology Co., 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7,68~23,04kWh LFP](https://blog.nastechsolar.com/it/products/tower-pro?hsLang=en) #### [Tower 7,10~21,31kWh LFP](https://blog.nastechsolar.com/it/products/tower?hsLang=en) [Visualizza le nostre soluzioni commerciali](https://dyness-tech.webflow.io/products#Commercial-Energy-Storage-Systems-div) #### [PowerRack LV1 24/38,4kWh LFP](https://blog.nastechsolar.com/it/products/powerrack-lv1?hsLang=en) #### [PowerRack LV2 28,8/43,2kWh LFP](https://blog.nastechsolar.com/it/products/rack-system-lv2?hsLang=en) #### [PowerRack LV4 40,96/61,44kWh LFP](https://blog.nastechsolar.com/it/products/rack-system-lv4?hsLang=en) #### [DH200F 215kWh LFP](https://blog.nastechsolar.com/it/products/dh200f?hsLang=en) #### [PowerStone 76,8kWh LFP](https://blog.nastechsolar.com/it/products/powerstone?hsLang=en) #### [PowerRack HV4 35,84/56,32kWh LFP](https://blog.nastechsolar.com/it/products/racksystem-hv4?hsLang=en) #### [PowerRack HV1 21,6/36kWh LFP](https://blog.nastechsolar.com/it/products/powerrack-hv1?hsLang=en) #### [PowerRack HV2 25,2/39,6kWh LFP](https://blog.nastechsolar.com/it/products/rack-system-hv2?hsLang=en) #### [RV12200 2,56 kWh LFP](https://blog.nastechsolar.com/it/products/rv12200?hsLang=en) #### [VB4850 2,4kWh LFP](https://blog.nastechsolar.com/it/products/vb4850?hsLang=en) #### [VB48100 4,8kWh LFP](https://blog.nastechsolar.com/it/products/vb48100?hsLang=en) #### [RV12100 1,28kWh LFP](https://blog.nastechsolar.com/it/products/rv12100?hsLang=en) [Visualizza il nostro inverter](https://www.dyness.com/it/products/dyne-1p-a-inverter-low-voltage-lithium-ion-battery) #### [DYNE 3.6/5.0/6.0/8.0L-1P-A](https://blog.nastechsolar.com/it/products/dyne-1p-a-inverter-low-voltage-lithium-ion-battery?hsLang=en) Creiamo il vostro futuro Nuova Energia Fotovoltaica Generazione di energia elettrica Dyness ci dedichiamo alla progettazione responsabile del futuro più sicuro ed ecologico possibile per voi e la vostra famiglia ## DOMANDE E RISPOSTE Soluzioni di batterie per l'accumulo di energia solare Trova le risposte utili o tutte le domande relative alle batterie di accumulo dell'energia solare [Batteria](https://blog.nastechsolar.com/en/it/qa#w-tabs-2-data-w-pane-0) [**Configurazione**](https://blog.nastechsolar.com/en/it/qa#w-tabs-2-data-w-pane-1) [**Installazione**](https://blog.nastechsolar.com/en/it/qa#w-tabs-2-data-w-pane-2) [**Connessione**](https://blog.nastechsolar.com/en/it/qa#w-tabs-2-data-w-pane-3) [Altri](https://blog.nastechsolar.com/en/it/qa#w-tabs-2-data-w-pane-4) #### **Che cosa hanno di speciale queste celle per batterie LiFePO4?** Le celle delle batterie LiFePO4 sono tra le batterie agli ioni di litio più sicure sul mercato. La chimica delle celle rende quasi impossibile un surriscaldamento per fuga termica. Le celle sono intrinsecamente sicure anche in condizioni estreme e quindi non rappresentano un rischio di incendio. Le batterie LiFePO4 sono caratterizzate da un'elevata stabilità dei cicli che si traduce in una lunga durata anche in condizioni di carico intenso. #### **Quali certificati avete?** Abbiamo CE/IEC /ROHS/EMC/MSDS/UL...ecc. #### **La batteria è così pesante che si danneggia facilmente su strada?** Anche questo è un aspetto che ci sta molto a cuore. Dopo aver migliorato e verificato a lungo termine, il nostro imballaggio è ora molto sicuro e affidabile. Quando aprirete il pacchetto, sentirete sicuramente la nostra sincerità. #### Come risolvere il problema tecnico? Consulenza post-servizio 24 ore su 24 solo per voi e per risolvere facilmente il vostro problema. Potete anche scrivere a [info@dyness](mailto:info@dyness-tech.com) -tech [.com](mailto:info@dyness-tech.com) #### Posso avere un ordine campione? Sì, accogliamo con favore l'ordine di campioni per testare e controllare la qualità. #### **Perché la batteria non riesce a comunicare con l'inverter nell'elenco di corrispondenza?** È possibile fare riferimento al manuale dell'utente per modificare le impostazioni del quadrante, oppure controllare se il cavo di comunicazione è in cattivo contatto; se ancora non funziona, contattare il nostro team post-vendita. #### **Quali sono le marche di inverter con cui le vostre batterie possono essere compatibili?** Le nostre batterie sono compatibili con i principali marchi del mercato, come Victron, SMA, Goodwe, Imeon, Solis, SAJ, Growatt, Luxpower, Voltronic, Deye ecc. #### **È possibile che la batteria Dyness supporti il monitoraggio dell'APP?** I nostri Powerbox Pro, PowerDepot H5B, B51100 devono acquistare il modulo WiFi, che può realizzare la funzione di monitoraggio APP del sistema IOS e Android. #### Perché il banco batterie perde tutta l'energia fino a zero SOC? Si consiglia di eseguire le seguenti operazioni: ① Impostare la tensione di carica costante della batteria a 53.5 V per garantire che la batteria possa essere caricata completamente per calibrare il SOC, ② Impostare la tensione di carica flottante della batteria su 53 V per garantire che quando la batteria entra in uno stato di carica completa, se si verifica una piccola scarica di corrente di consumo, la batteria possa iniziare a caricarsi flottante quando la tensione della batteria scende a 51 V, per poi calibrare il SOC quando è completamente carica. In questo modo, il SOC del sistema rimarrà sempre preciso. #### Quanti collegamenti in parallelo può supportare la batteria? I modelli B4850, B3, B51100 e A48100 possono supportare fino a 40 unità in parallelo, mentre Powerbox e PowerDepot possono supportare fino a 4 unità in parallelo. #### Qual è il tasso di carica/scarica di Dyness? Si consiglia di utilizzare un tasso di 0,5 C. #### **Cosa fare se lo stato di carica è ad alta temperatura e l'indicatore di allarme è ROSSO?** Interrompere la ricarica #### **Cosa fare quando il cicalino suona?** Interrompere la carica e scoprire la causa del problema. #### **Cosa fare in caso di interruzione della comunicazione?** È possibile verificare una per una le seguenti possibili cause: ① L'impostazione DIP del master è errata ② Il tipo di batteria dell'inverter è errato ③ Il cavo di comunicazione utilizzato non è corretto ④ Il cavo di comunicazione è collegato in modo errato alla porta di comunicazione della batteria o alla porta di comunicazione dell'inverter ⑤ La versione del firmware della batteria è troppo bassa per supportare l'inverter #### **Perché la batteria non può essere caricata al 100%?** Poiché la tensione di carica è troppo bassa, si può provare a regolare la tensione di carica a 53,5 V o 54 V. #### **Perché la batteria non ha un'uscita CC?** Lo stato dei dati della batteria è anormale. la batteria entra in protezione da sovrascarica, è possibile leggere le informazioni sulla batteria sul monitor. #### Perché il cavo di alimentazione fa scintille una volta acceso e la spia ALM è ROSSA? Potrebbe trattarsi di un cortocircuito del collegamento di alimentazione; è possibile spegnere la batteria e verificare la causa del cortocircuito. #### Perché il tempo di alimentazione CC è troppo breve? Se la capacità della batteria si riduce, è possibile sostituire la batteria o aggiungere altri moduli. #### Qual è il motivo per cui l'indicatore non risponde dopo l'accensione? Se la tensione totale è inferiore a 35 V, è possibile controllare la tensione totale. #### **Il manuale d'uso è andato perso.** Accedere al centro di download del sito Web ufficiale Dyness per scaricare il tipo di manuale d'uso online pertinente. #### **Siete una fabbrica?** Sì. Siamo specializzati in R&S, produzione e vendita di soluzioni di accumulo di energia rinnovabile e sistemi di batterie agli ioni di litio. Attualmente gestisce due stabilimenti di produzione in Cina, situati nelle città di Yangzhou e Taizhou, entrambe nella provincia orientale di Jiangsu. #### **Come spedite la merce e quanto tempo ci vuole per arrivare?** 7 giorni per il campione; 40-45 giorni per l'ordine in blocco. La spedizione aerea e marittima è facoltativa. #### Siete in grado di gestire il trasporto delle spedizioni? Certo, possiamo organizzare la spedizione nella maggior parte dei luoghi come richiesto. #### Qual è il pagamento? T/T, Western Union, Ali Pay, LC sono accolti calorosamente. #### Qual è la vostra garanzia? Offriamo una garanzia di 7+3 anni o di 1+4 anni. Assicuriamo una durata di almeno 6000 cicli per il pacco batterie LiFePO4. DE Tedesco ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-12-35-01-9382-PM.png?width=36&name=64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-12-35-01-9382-PM.png) 0031 10 30 717 52-3 ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-12-35-00-9573-PM.png?width=31&name=64bcaa170a57a730474eb351_Dyness%20contact%20icons-01-Mar-26-2024-12-35-00-9573-PM.png) DEservice@dyness-tech.com CS Ceca ![](https://blog.nastechsolar.com/hs-fs/hubfs/Imported_Blog_Media/64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-12-35-01-9382-PM.png?width=36&name=64bcaa1777b71a930395c6ff_Dyness%20contact%20icons-03-Mar-26-2024-12-35-01-9382-PM.png) 0031 10 30 717 52 -4 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